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P&G Pet Care Update
March 22, 2007
We want to provide an update on the recent recall of “wet” pet foods produced by Menu Foods, Inc.
We are deeply saddened by this situation. We know it has caused a lot of concern and has touched pet lovers throughout North America, including our own employees. We’ve received a lot of questions, so we want to give you the latest information.
First, we want to assure you that this recall affects only a small portion of our “wet” pet food products manufactured at the Menu Foods plant in Emporia, Kansas. We have a variety of canned wet food products that are currently available on store shelves that are not affected in any way by this recall.
We also want to assure you that our Iams and Eukanuba dry foods are not affected by the recall, and are readily available in stores. These foods are not part of the recall – there are no concerns at all about dry food. P&G manufactures Iams and Eukanuba dry foods at our own plants, not at Menu Foods.
You may wonder why some “wet” food was produced at Menu Foods. In fact, virtually every pet food company commonly uses outside partners for special or small volume items. Nonetheless, the different branded products made by Menu are not “the same”. Our Iams and Eukanuba pet foods have unique recipes and important ingredient differences that distinguish them from other pet food brands.
Because of our concern for pets and their well-being, we took immediate action to voluntarily participate in Menu Foods’ “wet” food product recall and to work with retailers to get the small portion of our “wet” products affected by the recall off all store shelves in the U.S. and Canada.
Until the root cause of this pet health issue is found, we will not produce any more of these products at the Emporia plant. We’ll keep you updated when we have more information.
Pets are an important part of all of our families. P&G Pet Care employees share your concerns and are firmly committed to you and the health of your pet. We are working hard to respond to your questions, and provide the information and help you need. We value your trust and confidence during this extremely difficult time.